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Terms
Plain terms for using the site and the Vision Studio. They protect both of us and set expectations before any conversation becomes a project.
Effective August 2026
These terms govern your use of the RMEORA website (“the site”). By using the site — browsing our work, sending an enquiry, submitting a brief, buying render credits, or using the AI Vision Studio — you agree to these terms. If you do not agree, please do not use the site.
RMEORA is an interior design and architecture practice. The site presents our work, lets you start a conversation with us, and sells prepaid credits for the Vision Studio. A credit purchase is a contract between you and the studio, formed when your payment is confirmed, on the terms in the “Credits, payment, and refunds” section below. Beyond that purchase, nothing on the site is an offer to enter into a design engagement — any engagement for design or architecture work begins only with a separate written agreement between us.
The Vision Studio produces an indicative concept and mood board from the preferences you provide. It is a starting point for a conversation — a way to explore a direction — and not a final design, a fixed quotation, or professional design, engineering, or construction advice.
Concepts and any generated imagery are illustrative only. We do not guarantee that a concept can be built as shown, that it will suit your space, or that the studio is available to deliver it. Always rely on a signed proposal, not a generated concept.
Vision Studio renders beyond the free allowance are paid for with prepaid credits, sold in packs. One credit pays for one render. The packs on sale, their prices, and the currency are shown before you pay, and the price shown at checkout is the price you are charged. Payment is taken by Wayl, our payment provider; your card or account details go to Wayl directly and never reach us. Every purchase is a one-time payment — there are no subscriptions and nothing renews automatically.
Credits belong to the account you buy them with. Buying requires signing in, which is passwordless — either with Google or with a one-time link sent to your email address; there is no password to choose or remember. Your balance then follows you: sign in on any device, on any browser, and your credits are there. Free renders are counted separately and are a one-time allowance, not a daily one. Credits do not expire, are not transferable, and have no cash value. If you bought credits before accounts existed, the recovery code issued to you at the time still works — enter it on the credits page to bring that balance onto your account.
All credit purchases are final: we do not offer refunds, and credits cannot be exchanged for cash. The free render allowance exists so you can try the Vision Studio before paying — please use it, and choose your pack, with that in mind. One exception works automatically in your favour: if a render fails on our side, the credit it used is returned to your wallet, so a failed render never costs you a credit.
We may change pack prices and contents at any time; a change never affects credits you have already bought. The small free render allowance for new visitors is a courtesy, not a right — we may limit, change, or withdraw it, and we may refuse service where we see abuse of it.
When you submit a brief, an enquiry, or a photo of a room, you confirm that you are entitled to share it and that doing so does not breach anyone else’s rights or any obligation of confidence. Do not upload material that is unlawful, infringing, confidential to a third party, or that contains other people’s personal data without their consent.
You keep ownership of what you submit. You grant us a limited licence to store and use it for the purpose of responding to you and delivering our services — which, when you generate a Vision Studio concept, includes sending your notes and photo to the AI providers named under Third-party services, as our privacy policy describes. We may decline or remove any submission, and we may stop providing the Vision Studio at any time.
Please use the site fairly. Do not attempt to disrupt or probe its security, submit content through automated means, scrape or harvest the site, or use it in any way that is unlawful or that interferes with others’ use of it.
The site’s design, text, photography, brand, and the studio’s original design work are owned by RMEORA or our licensors and are protected by law. You may not copy, reproduce, or reuse them without our written permission.
Concepts and imagery the Vision Studio generates from your answers and photos are yours to use for your own home, project, or planning — including sharing them with contractors, suppliers, or another designer. We do not charge again for that use and we will not resell your concept to someone else. Because this imagery is machine-generated, neither of us can promise it attracts copyright protection anywhere in particular; what we promise is the practical position just described. We keep copies only as described in our privacy policy.
The site relies on third-party providers to function: Cloudflare protects our forms, Anthropic and fal.ai generate Vision Studio concepts, and Wayl processes payments. Every generation and every purchase uses them — this is how the site works, not an option. Your use of the site may also be subject to those providers’ terms, and our privacy policy describes what each one receives. We are not responsible for third-party websites we may link to.
The site and the Vision Studio are provided on an “as is” and “as available” basis, without warranties of any kind to the fullest extent permitted by law. We do not warrant that the site will be uninterrupted, error-free, or that generated concepts will be accurate or fit for any particular purpose.
To the fullest extent permitted by law, we are not liable for any indirect or consequential loss, or for any loss arising from your reliance on a generated concept rather than a signed proposal. Nothing in these terms limits any liability that cannot be limited under applicable law.
We may update these terms from time to time. Material changes will be reflected by a revised effective date at the top of this page; your continued use of the site means you accept the updated terms.
These terms are governed by the laws of the Republic of Iraq, and the courts of Iraq will have exclusive jurisdiction over any dispute arising from them, except where applicable law gives you the right to bring a claim elsewhere.
Questions about these terms? Write to info@rmeora.com.